Behavior Business Partners

Tim Nolan, Ph.D.

Tim Nolan, Ph.D.

timnolanTim Nolan, Ph.D., is a coach, consultant, and project manager. Utilizing the science of human behavior, he partners with his clients to generate bottom line impact in their organization.

Tim’s approach with clients includes;

  • Identifying the behavioral changes required to meet business goals
  • Assisting in the implementation of those changes
  • Partnering with clients to ensure that those changes are sustainable

Tim has collaborated with executives, managers, and teams in diverse industries such as pharmaceuticals, petrochemicals, engineering and construction, consumer packaged goods, broadcasting, and government. He has worked throughout North America and managed teams in Italy, Germany, the Netherlands, the United Kingdom, Belgium, France, and Portugal.

Tim specializes in:

  • Large scale behavior change
  • Performance Consulting & Coaching
  • Developing internal consulting expertise
  • Accountability management

MEASURABLE RESULTS AND PROFESSIONAL ACCOMPLISHMENTS

Tim designed and implemented a behavior-based feedback program to help one of the largest oil refineries in North America reduce its number of flaring events. The program reduced flaring by 91% and saved the refinery more than $100 million in one year.

Working with one of the world leaders in consumer-packaged goods, Tim led the implementation and integration of a project to improve forecasting accuracy across all of the client’s European operations. In this effort, he helped the client zero in on the critical few behaviors that led to good forecasts, which would later yield better results in operating income, net sales volume, and share price. In one year, this program yielded a 60% improvement in forecasting accuracy and helped the client improve its share price by 40%.

Prior to joining BBP, Tim was a Principal Consultant and Director of Consultant Readiness for the Continuous Learning Group.  Earlier in his career he served as Assistant Director of Admissions at Western Michigan University. He left that position to become a coach and consultant and began his career leading a major culture-change initiative in county government for Kalamazoo County, MI.  During this effort he successfully implemented a team-based structure for district, circuit, and family court prosecutions and a special prosecutions unit, resulting in increased service quality with reductions in cycle time and costs for circuit court cases.

EDUCATION AND BACKGROUND

Tim holds a Ph.D. in Applied Behavior Analysis from Western Michigan University and an M.A. in Industrial/Organizational Psychology. He has authored articles in the Journal of Organizational Behavior Management, Performance Management Magazine, Behavioral Technology Today, and other professional journals.

Tim co-authored a chapter of Human Evaluation Handbook (2001) and has presented papers on culture change, performance feedback, and leadership coaching at professional conferences throughout the United States and Canada. He has been a guest lecturer at the University of Pittsburgh, West Virginia University, University of Kansas, and Western Michigan University.